News Release

Carnival Cruise Line Launches Redesigned ‘GoCCL Navigator’ Booking Tool for Travel Advisors

Based  on agent feedback, revamped booking engine features many top-requested features  to make site more user-friendly and efficient

            MIAMI (July 9, 2019) — Carnival Cruise Line has launched “GoCCL  Navigator,” a redesigned and renamed cruise booking tool for travel advisors.  The result of a year of research and design, the release of Phase 1 today  represents the first major overhaul of Carnival’s booking engine in a decade.

               Changes to the booking engine were based on extensive input from travel  advisors, and the platform was beta-tested in May by more than 500 “power  users” — agents who are the line’s highest-volume bookers.

               “Carnival worked with many of our travel partners to understand their needs and  make sure that the new GoCCL Navigator booking engine is user-friendly and  efficient,” said Adolfo Perez, senior vice president of global sales and trade  marketing. “The launch of GoCCL Navigator is part of our ongoing commitment to  providing travel advisors with the best sales tools in the industry so they can  book clients on a Carnival cruise with ease.”

               In addition to a new sleek design, interaction with the site has been  streamlined to reduce the number of steps required to perform tasks and the  site has been optimized for mobile devices.
  Other  new features include:
  ·          An enhanced search  function that enables one-step filtering for more accurate searches.
  ·          Interactive deck plans  that make selecting specific staterooms easier.
  ·          Improved quick-quote  and pricing functionality that enables advisors to personalize Carnival-branded  emails to clients in just a few steps.
  ·          Easier price  comparisons on different stateroom categories.
  ·          Improved booking flow  for individual reservations.

             Work is underway on the upcoming rollout of Phase 2, which will include booking  management, payment, group bookings and other features aimed at making  reservation servicing easier for travel advisors.

               Training on how to use the GoCCL Navigator is available via the Learn and Earn  Training Program tab that is accessible on

  For  additional information about Carnival Cruise Line call 1-800-327-9501  (individual) or 1-800-327-5782 (groups) or visit the line’s travel advisor  Internet portal,  Carnival can also be found onFacebook,Instagram,Twitter andYouTube.
Journalists  also can visit Carnival’s media site, or follow the line’s PR department  on Twitter at

About Carnival Cruise Line
Carnival Cruise  Line, part of Carnival Corporation & plc (NYSE/LSE: CCL; NYSE: CUK), is  "The World's Most Popular Cruise Line®" with 26 ships operating  three- to 24-day voyages to The Bahamas, Caribbean, Mexican Riviera, Alaska,  Hawaii, Canada, New England, Bermuda, Cuba, Europe, Australia, New Zealand, the  Pacific Islands and Southeast Asia.  The line currently has three new  ships scheduled for delivery – Carnival Panorama set to debut in 2019, Mardi  Gras in 2020 and an as-yet-unnamed ship in 2022.

Joyce  Oliva

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