Content Section
AIDA Cruises awarded the German Fairness Award for the fourth time in a row
The cruise company AIDA Cruiseshas once more received the German Fairness Award 2017. In cooperation with then-tv news station, the German Institute for Service Quality conducted acomprehensive survey among more than 45,000 consumers on the topic of fairnesswith regard to over 500 companies. AIDA repeatedly achieved first place, and istherefore the best-rated company in the cruise sector.
"It is a special honor forus to be awarded for the fourth time in a row. This shows that our daily workon behalf of our guests' wellbeing, both on board and on land, is payinglasting dividends. Customer feedback is important to us because we want tooffer our guests an unforgettable holiday experience, "said SteffiHeinicke, AIDA Cruises' Vice President Guest Service.
Companies who are particularlyfair to the consumer and who set standards in their industry are honored inthis way. The Germany-wide survey focused on such topics as the price/benefitratio, the reliability of the products, services or company statements as wellas the transparency in the information about pricing, product and contractualresponsibilities.
AboutAIDA Cruises:
AIDACruises is one of the fastest growing and commercially most successful tourismbusinesses in Germany. The company employs about 9,000 people from 40 countrieson shore and on board AIDA ships. With currently twelve cruise ships, AIDAoperates one of the most state-of-the-art fleets in the world. Two new shipsbuilt at the Meyer shipyard in Papenburg (Germany) will join the fleet by 2021.From 2018 on, AIDA Cruises will be the world's first cruise line capable ofpowering its new generation of ships entirely with LNG (liquefied natural gas).More information at www.aida.de
Rostock,October 11, 2017
Kaleidoscope powered